DTX MOVING AND DELIVERY SERVICES LLC POLICIES AND NOTICES

 

1) GRATUITIES ARE APPRECIATED, BUT NOT REQUIRED!

2) ESTIMATES ARE BASED ON THE HOURLY RATE, FACTORS THAT CAN AFFECT THIS MAY INCLUDE BUT ARE NOT LIMITED TO; THE NUMBER OF MISCELLANEOUS ITEMS, LARGE FURNITURE, EXCESSIVE AND HEAVY ITEMS, TIGHT CORNERS, CLOSE QUARTERS, STAIRS, LONG WALKS, DISTANCE FROM TRUCK TO HOME OR APARTMENT, DISTANCE BETWEEN LOCATIONS, MULTIPLE STOPS, INSECURE BOXES, LAWN EQUIPMENT/FURNITURE. THE ABOVE PRICE MAY BE SUBJECT TO CHANGE. 

3) TYPE OF PROPOSAL PROVIDED: ( ) BINDING  ( ) NOT-TO-EXCEED “$20,000”. THIS PROPOSAL IS FOR LISTED ITEMS AND SERVICES ONLY. ADDITIONAL ITEMS AND SERVICES MAY RESULT IN ADDITIONAL COST. 

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4) THE HOURLY RATE STARTS WHEN DTX MOVING AND DELIVERY SERVICES LLC ARRIVES AT YOUR STARTING LOCATION AND ENDS WHEN DTX MOVING AND DELIVERY SERVICES LLC FINISHES ALL MOVING SERVICES AT THE FINAL DESTINATION ( INCLUDING THE DRIVE TIME BETWEEN AND ALL DROP OFFS OR EXTRA PICKUPS). PLEASE NOTE THAT THE QUOTE YOU WERE GIVEN ONLINE/PHONE WAS FOR A HOURLY CHARGE AS PREVIOUSLY REFERENCED AND WILL BE ADJUSTED BASED ON THE ACTUAL TIME AND ANY ADDITIONAL FEES INCURRED.

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5) THE HOUSEHOLD GOODS CARRIER DTX MOVING AND DELIVERY SERVICES LLC IS NOT RESPONSIBLE FOR  LOSS, DAMAGE OR DELAY DUE TO NEGLIGENCE OF THE SHIPPER, WEATHER,  ACTS OF GOD, LOST OR LEFT BEHIND ITEMS, PREXISTING DAMAGE OF GOODS OR PROPERTY, ACTS OF CIVIL AUTHORITIES, DEFECTS IN SHIPMENT, A RIOT, A STRIKE, OR AN ACT OR DEFAULT OF THE SHIPPER.

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6) HOUSEHOLD GOODS CARRIERS IS NOT LIABLE FOR LOSS OR DAMAGE CAUSED BY TRANPORTATION OF CASH, JEWELRY, FIREARMS, ANIMALS, PRODUCE, HIGH-VALUE ITEMS, FAMILY HEIRLOOMS, AND FLAMMABLE OBJECTS UNLESS THE SHIPPER NOTIFIES THE CARRIER, IN WRITING, OF THE NATURE OF THE GOODS AND THE CARRIER AGREES, IN WRITING, TO THE TRANSPORATION OF THESE GOODS PRIOR TO LOADING.

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6) HIGH-VALUE AND NON-TRANSPORTABLE ITEMS: DTX MOVING AND DELIVERY SERVICES LLC MAY, WITHOUT DISCRIMINATION BETWEEN SHIPPER, REFUSE TO ACCEPT FOR TRANSPORTATION BANK BILLS, COIN (INCLUDING CHANGE JARS OR JUGS) OR CURRENCY, DEEDS, NOTES, DRAFTS, OR VALUABLE PAPERS OF ANY KIND, JEWELRY, POSTAGE REVENUE STAMPS, STAMP COLLECTIONS, PRECIOUS STONES OR ARTICLES OF PARTICULAR INHERENT OR EXTRAORDINARY VALUE, PRECIOUS METALS OR ARTICLES MANUFACTURED TO THERE FROM. THEREFORE, IN ORDER FOR DTX MOVING AND DELIVERY SERVICES LLC TO ASSUME RESPONSIBILITY, THESE ITEMS MUST BE RENDERED TO DTX MOVING AND DELIVERY SERVICES LLC AND IDENTIFIED PRIOR TO LOADING. A RECEIPT WILL BE GIVEN VIA EMAIL FOR ACCEPTANCE.

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DTX MOVING AND DELIVERY SERVICES LLC ADVISES YOU, THE SHIPPER, THAT DTX MOVING AND DELIVERY SERVICES WILL NOT TRANSPORT ANY CASH JEWELRY, ALCOHOL/LIQUOR, FIREARMS, AMMUNITION, ANYTHING FLAMMABLE AND OR COMBUSTIBLE, OR ANYTHING ELSE LISTED WITHIN THESE TERMS TO AVOID DAMAGE TO YOUR PROPERTY.

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7) ANY HOUSEHOLD GOODS DAMAGE OR PROPERTY DAMAGE THAT THE SHIPPER IS AWARE OF AT ORIGIN, DESTINATION, OR ADDITIONAL STOPS SHOULD BE NOTED AT THE TIME OF LOADING PRIOR TO SIGNING ANY DOCUMENTS OR RECEIPTS. 

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8) DTX MOVING AND DELIVERY SERVICES LLC REQUIRES ALL GLASS, LAMPS, ANYTHING FRAGILE OR BREAKABLE, ETC., TO BE PROPERLY PACKED PRIOR TO BEING LOADED. DTX MOVING AND DELIVERY SERVICES LLC CAN PROVIDE PACKING SERVICES FOR ANY REQUIRED ITEMS AT AN ADDITIONAL COST OF LABOR AND MATERIALS NECESSARY FOR LOADING. 

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9) APPLIANCES, ELECTRONICS, & FIXTURES: DTX MOVING AND DELIVERY SERVICES LLC ADVISES YOU, THE SHIPPER, TO DISCONNECT AND RECONNECT ANY AND ALL OF YOUR APPLIANCES, FIXTURES, AND OR ELECTRONIC POSSESSIONS. DTX MOVING AND DELIVERY SERVICES LLC IS NOT AWARE, NOR WILL IT WARRANT THE MECHANICAL OPERATING CONDITION OF THESE ITEMS. TO PROTECT YOUR BELONGINGS AND PROPERTY, DTX MOVING AND DELIVERY SERVICES LLC REQUIRES YOU TO DISCONNECT AND RECONNECT ALL APPLIANCES, FIXTURES, AND ELECTRONICS. IN THE EVENT YOU REQUEST DTX MOVING AND DELIVERY SERVICES LLC TO ASSIST WITH ANY DISCONNECTION, CONNECTION, OR RE-CONNECTION, YOU HEREBY ASSUME ANY AND ALL LIABILITY AS RELATED TO SUCH WITHOUT LIMITATIONS AND INCLUDING ANY ANCILLARY POTENTIAL DAMAGES. SHIPPER FURTHER RELEASES DTX MOVING AND DELIVERY SERVICES AND ALL ITS PERSONAL/AFFILIATES, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, (INCLUDING LOSS OF PROFITS OR BUSINESS) AND OR PUNITIVE, FORESEEABLE OR UNFORESEEABLE. 

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10) LABOR ONLY SERVICES AND 3RD PARTY STORAGE: IN THE EVENT DTX MOVING AND DELIVERY SERVICES LLC LOADS OR DELIVERS YOUR GOODS INTO ANY 3RD PARTY TYPE STORAGE UNIT, MOBILE TYPE STORAGE CONTAINER, OR ANY FOREIGN VEHICLE OR RENTED VEHICLE (NOT OPERATED OR CONTROLLED BY DTX MOVING AND DELIVERY SERVICES LLC), THE LIABILTY OF DTX MOVING AND DELIVERY SERVICES LLC WILL END AS SOON AS THE GOODS ARE LOADED OR DELIVERD IN TO THAT PUBLICE SPACE, STORAGE TYPE CONTAINER, OR VEHICLE. ANY DAMAGES CAUSED BY DTX MOVING AND DELIVERY SERVICES LLC MUST BE DISCLOSED TO DTX MOVING AND DELIVERY SERVICES LLC BY SHIPPER AT THE TIME IN WRITING. DTX MOVING AND DELIVERY SERVICES LLC’S LIABILITY DOES NOT INCLUDE ANY PRE-EXISTING DAMAGE THAT OCCURRED DURING FOREIGN TRANSIT OR PREVIOUS HANDLING BY OTHERS. IN ALL SITUATIONS DISCUSSED, DTX MOVING AND DELIVERY SERVICES LLC’S LIABILITY FOR ANY ARTICLE, ITEM, FURNITURE, PACKED BOX, ELECTRONIC, OR ANY HOUSEHOLD APPLIANCE IS $.60 PER POUND PER ARTICLE. DTX MOVING AND DELIVERY SERVICES LLC CANNOT OFFER ADDITIONAL VALUATION OR ADDITIONAL 3RD PARTY INSURANCE FOR ANY SITUATION LISTED IN THIS PARAGRAPH.

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11) DEPOSITS ARE NON-REFUNDABLE IF ANY CANCELLATION OCCURS ON BEHALF OF THE SHIPPER OR RESULTING FROM ANY ACTION, BEHAVIOR, OR DEFAULT OF THE SHIPPER. DISRESPECT, VIOLENCE, RACISM, NEGLIGENCE OF SHIPPER, UNHEALTHY LIVING CONDITIONS, AND UNSAFE WORKING ENVIRONMENTS WILL NOT BE TOLERATED OR ACCEPTED. THE HOUSEHOLD GOODS CARRIER DTX MOVING AND DELIVERY SERVICES LLC RESERVES THE RIGHT TO REFUSE SERVICE AT ANY POINT OF THE SHIPMENT (BEFORE, DURING, AND PRIOR TO THE DELIVERY OF GOODS) FOR ANY REASON DESCRIBED WITHIN THIS CONTRACT AND ATTACHED TARIFF. IF SUCH REFUSAL OCCURS, THE GOODS MAY BE DELIVERED OUTSIDE OF THE ORIGINAL, FINAL DESTINATION, OR ANY ADDITIONAL STOP PROVIDED BY THE SHIPPER. DTX MOVING AND DELIVERY SERVICES LLC IS NOT REQUIRED TO UNLOAD THE ITEMS INSIDE OF THE RESIDENCE, PUBLIC PLACE, OR STORAGE TYPE CONTAINER IF SUCH REFUSAL OR CANCELLATION OCCURS.  

12) LONG-DISTANCE MOVES SHALL REQUIRE HALF OF THE DEPOSIT 5 BUSINESS DAYS BEFORE THE MOVE-IN DATE, AND THE OTHER HALF OF THE BINDING PAYMENT AFTER THE UNLOADING ATHE THE FINAL DESTINATION. PAYMENT SHALL BE MADE WITH CASH, CREDIT CARD, OR INVOICE. ADDITIONAL PAYMENT METHODS MAY BE ACCEPTED AT THE CARRIER’S DISCRETION. IF ANY INVOICE IS NOT PAID, A SERVICE CHARGE OF 2% PER MONTH (24% PER YEAR) WILL BE ADDED TO THE UNPAID BALANCE. SHOULD COLLECTION PROCEDURES BE NECESSARY TO COLLECT THIS BILL, THE CUSTOMER AGREES TO PAY ALL COSTS OF COLLECTION, INCLUDING REASONABLE ATTORNEY FEES. CHECKS AND PAYPAL ARE NOT ACCEPTED.

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13) CLAIMS: A WRITTEN CLAIM OR NOTICE MUST BE FILED BY THE SHIPPER WITHIN 90 DAYS OF DELIVERY OF THE SHIPMENT TO THE FINAL DESTINATION. IN CASE OF FAILURE TO MAKE DELIVERY, THEN A WRITTEN CLAIM MUST BE FILED BY THE SHIPPER WITHIN 90 DAYS AFTER A REASONABLE TIME FOR DELIVERY HAS ELAPSED. A HOUSEHOLD GOODS CARRIER IS NOT LIABLE FOR ANY CLAIM THAT IS NOT FILED WITHIN 90 DAYS OF DELIVERY OF THE SHIPMENT TO THE FINAL DESTINATION. A HOUSEHOLD GOODS CARRIER IS NOT LIABLE FOR ANY CLAIM THAT IS NOT FILED WITHIN 90 DAYS AFTER A REASONABLE TIME FOR DELIVERY HAS ELAPSED FOR SHIPMENTS THAT WERE NOT DELIVERED.